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Clerk Typist – Planning & Development Services (1-year term)

City of Merritt

This is a Contract position in City Of Langley, ia posted September 13, 2021.

Company Description Merritt is centrally located and nestled in the beautiful Nicola Valley.

Our strategic orientation is to pursue growth as a progressive, attractive, economically viable city that is socially responsible and environmentally sustainable.

Our strength comes from our skilled and dedicated employees and together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees.

It fuels our innovation and connects us closer to the community we serve.

Job Description The City of Merritt has a temporary full-time opportunity for a Clerk Typist with the Planning and Development Services team.

This team is dedicated to helping our customers – the public, developers, contractors and building professionals – with applications for business permits, building and safety inspections, demolition permits, plumbing permits, sign permits, rezoning, strata conversions and subdivision applications.

In this role, you are a key point of contact for the department, and therefore, you have an immediate, distinct effect on relationships with internal and external customers.

With your keen attention to detail and motivated approach, you provide helpful and friendly customer service to assist customers, answer questions, investigate and resolve or escalate inquiries and complaints.

As a Clerk Typist, you will contribute to a positive team environment and coordinate with the team to assist with operational initiatives, prepare land title documentation and registration, conduct data entry, document management, filing, and other related duties to support the department’s success.

Qualifications 1-3 years experience in similar roles supporting a busy office department, creating land title documentation and registration and providing professional customer service.

An equivalent combination of education and experience may be considered.

Typing speed of 50 wpm.

Proficient computer skills, including the use of Microsoft Office suite (Word, Excel, Outlook).

Exceptional customer service skills.

Ability to think critically, facilitate solutions, find alternatives and manage multiple tasks.

Strong written and verbal communication skills to listen, influence, motivate, provide feedback, and resolve complaints.

Strong prioritization and time management skills with a high degree of flexibility.

Excellent organizational and analytical skills.

Superior interpersonal communication skills.

Resilience and the ability to react appropriately to situations as they arise and stay aware of changing priorities.

Ability to contribute effectively to a culture of safety.

Ability to multi-task in a busy, dynamic environment.

A valid Driver’s License and satisfactory, safe driving history.

For new hires and those working in designated positions of trust, including those working directly with vulnerable persons, employment is conditional on a satisfactory police information check.

Additional Information It is an exciting time to be a part of our team At the City of Merritt, you’ll find a diverse and forward-thinking team committed to inclusive, collaborative, and innovative approaches to meet challenges, achieve our mission, and make a difference in the community.

The rate for this position is $27.65 per hour (2020 rates), and it is within the union bargaining unit.

If your previous experience has prepared you for success in this role and you are committed to working in a manner that supports a respectful, healthy and safe environment, we invite you to apply.

Applications are accepted on our website at www.merritt.ca/employment/.

We thank all applicants for their interest; however, only applicants selected for an interview will be contacted.

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