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Asset Protection & Safety Analyst

Lowe's Canada

This is a Full-time position in Scarborough, ON posted March 8, 2021.

At Lowe’s Canada, over 26,000 employees let their passion blossom every day.

Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service more than 470 corporate and affiliated dealer stores.

With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our Lowe’s, RONA, Reno-Depot, and Dick’s Lumber banners are always looking for dedicated associates to help meet the needs of all DIYers and contractors.

You’ve got the talent?

We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization.

Your voice will always be heard and valued.

You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So if you’re looking to do what you love, and to grow and evolve within our family-one of the best employers in Canada according to a recent Forbes survey-we could be perfect for each other.

We are currently looking to hire an Analyst Asset Protection & Safety.

The primary purpose of this role is to assess, support/design, implement, and roll out store initiatives that support store and field teams with driving business results through case management and Salesforce.

This role will accomplish this through the development and implementation of projects, best practices, and process improvements.

This role supports the day to day store operations, including sales, shrink, safety, service, technology, omni-channel, and store communications.

Main duties: Administrate and support the Asset Protection & Safety Case Management awareness Platform systems; Collaborates cross functionally to effectively deliver projects, best practices, and process improvement initiatives.; Coordinates and manages timely execution of projects across stores, from development to implementation; Provides the Manager, Merchandise Shrink & Analytics qualitative and quantitative analytics prior to development and after implementation identifying ROI, current/future state, and cost savings; Interprets reporting and develops actionable performance recommendations that are distributed to the key stakeholders; Provides real-time information and guidance to stores and AP teams requiring assistance with day-to-day procedural questions; Assists Asset Protection & Safety Leads with development of process improvement solutions based on field feedback; Leverages customer facing technology to improve productivity and efficiency.

Job Requirements Bachelor’s Degree in Business, Management or Related field; 2 years experience in a related Industry Experience (Technology, Installation, Repair, or Home Improvement); Salesforce Administration experience; ThinkLP experience; Experience in data analytics, performance reporting; Advanced skill level in DART/MicroStrategy, Excel, & Access, such as pivot tables, power pivot, Vlookup and dynamic charts; Demonstrated ability to convert Financial or Operational data into actionable business steps (Business Cases) to improve performance in key Service metrics; Advanced skill level in Microsoft SharePoint, such as ability to create list and custom workflows; Experience in a Service Operations role (with an emphasis in Install and/or Repair Industry experience); Understanding of Process Builder, Flows, integrated systems and other administrative tools; Experience with Service Provider Management Tools, such ServiceBench, Mappoint/PowerMap, and Call Scheduling/Dispatch.

Your benefits of working for Lowe’s Canada: By joining the Lowe’s Canada family, you’ll enjoy many benefits, such as: Competitive Salary; Annual Bonus; Exclusive in-store discount; Retirement Savings Plan with employer contribution; Group insurances; Stock Purchase Plan; Flexible Schedule; Opportunity to evolve within the organization.