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Director, Client Partnerships (Sales)


This is a Contract position in Vernon, ia posted September 11, 2021.

We are currently on the lookout for a remote Director, Client Partnerships in the Toronto area to add to the Architectural Sales & Service Team at ASTOUND.

You are an entrepreneurial Sales professional and champion for incredible work in the Construction, Architecture, Design and/or custom fabrication industry.

You get excited being part of a growing team and having a positive impact to the people, the brand, and the clients.

You can pivot between thinking big and diving into the details; you can create a compelling and achievable sales vision to align with sales goals and then roll up your sleeves, dig in and bring that vision to life, and be adept at inspiring and collaborating with an array of stakeholders, from executive leadership to other business teams.

You thrive in a fast pace environment where every day brings a new challenge and opportunity.

You value humbleness, grit, and perseverance.

Excellence is in your DNA.

Role Summary: We’re looking for an experienced, detailed, motivated, and passionate team player to add to the Architectural Sales & Service Team at ASTOUND.

In this role your primary focus is to drive new and existing client relationships / revenues through the effective delivery of ASTOUND’s architectural and project development offerings, working with members of the Architectural Team and the office’s senior leadership to serve as a trusted advisor to the client and an initial conduit into project development.

A passion for building trusted and long-term relationships through successful delivery of all facets of a project, is key to your success.

More specifically, on the day to day the Director, Client Partnerships will be given incoming business leads to qualify and manage as well as be expected to use their own network of clients to drive revenue in the architectural portfolio.

You will collaborate directly with the Project Development, Design, Estimating and Production Teams in order to complete client proposals.

When working on the delivery of a project your day to day contact internally is the Project Manager and Operations Team.

As a group you create the account team responsible for client and project success.

Individually you are the owner of the client relationship and ensuring client expectations are in alignment with all aspects of the project (price, timelines, deliverables, etc.) You are ready to play a strategic vital role in the company and help shape and drive growth within the Architectural Fabrication line of work.

You are ready to make a difference.

RESPONSIBILITIES Reporting to the VP, Client Partnerships you will work closely with them to develop and execute strategic sales plans to drive revenue and meet goals.

Take ownership of new account acquisition (both self-derived and assigned) and drive the overall sales strategy to bring to a sign-off.

Effectively manage and grow ASTOUND relationships to ensure all clients’ needs are listened to, understood, and responded to in a timely way, while driving profitable revenue.

Guide the development, writing and presentation of bid responses and proposals, scopes of work and budgets.

Manage internal and external stakeholders throughout the sales process and ensure the delivery of a winning proposal.

Pre-qualify opportunities by going through a ‘Discovery’ phase with the prospective client to identify whether to pursue the opportunity or not.

Relentlessly drive client loyalty and growth.

Guide the development of integrated solutions that leverage ASTOUND offerings and are mutually beneficial for the client and ASTOUND.

Understand clients’ business and business issues, serving as their trusted advisor Ensure client expectations are clearly communicated and in alignment with all aspects of the opportunity (price, timelines, deliverables, etc.) Achieve or exceed sales quotas including prospecting and business development goals.

Enter all contacts and opportunities into Salesforce and maintain 100% accuracy.

Attend relevant trade associations (e.g., conferences and networking sessions) to generate new sales opportunities and promote the ASTOUND brand in this space.

Inspire your team and influence them to perform at their best each and every day; this will ultimately determine the success of the sales organization.

Maintain a positive mindset, encourage teamwork, and act as an impeccable brand ambassador for ASTOUND.

Other Duties as assigned.

DESIRED E DUCATION, EXPERIENCE, & QUALIFICATIONS Bachelor’s Degree in Architecture, Interior Design, Engineering or Business/Equivalent experience.

A minimum of 5 years of professional sales and customer experience in a B2B environment.

Enthusiastic learner with proven track record of meeting and exceeding sales targets.

Ability to understand price position and have good financial awareness.

An understanding of architecture and processes that come with permitted exterior and interior build/ fabrication and installation.

Coupled with the ability to read architectural drawings.

Unimpeachable integrity, self-confidence, a high level of energy, and a sense of humor.

Ability to work in ambiguity and anticipate challenges and solutions before they arise.

Detail Oriented – you have a keen attention to detail and a “right the first time” mindset.

Ability to work in an environment characterized by constant change and tight deadlines.

High social and emotional intelligence.

Passionate about meeting new people, social settings, networking.

Possesses a high degree of competence working with Microsoft Office Suite including PowerPoint and Excel.

Salesforce knowledge an asset.

Ability to travel periodically both internationally and domestically.

Ability to work collaboratively with individuals and teams at all levels of the organization.

Highly motivated, responsive and conscientious, with a commitment to delivering excellent service.

Enthusiastic learner with superior creative, problem solving, critical thinking, and analytical skills.

Has demonstrated consistent above average performance evaluations in previous roles.

Ability to work in an environment characterized by constant change and tight deadlines.

Communication and interpersonal skills: Able to provide clear, concise, accurate and timely oral and written communication.

Strong team player with innovative ideas who can partner with others (internal and external) to achieve objectives as well as ability to work autonomously.

Evidence of continued growth through education, skills training, and professional development.

The compensation package (base salary plus performance related pay, based on sales/KPIs) will be commensurate with experience.

Our employees are entitled to a standard set of benefits, including health and dental insurance and 401(k) with company match.

DIVERSITY COMMITMENT At ASTOUND, our commitment to diversity, equity, and inclusion is helping us to create not only a great place to work, but also an environment where our employees, customers and the communities we operate exist in a safe, productive and enriching environment for everyone.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, provincial or local laws.