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Unit Claims Manager, Property


This is a Contract position in Montreal, QC posted September 15, 2021.

Job Description Canadian Northern Shield (CNS) is part of Intact Financial Corporation (IFC), a market leading insurer in BC for many years.

Intact is Canada’s largest provider of property and casualty insurance, not only leading the industry, but also redefining what it means to work for it.

CNS employees, apart from management, are members of the Movement of United Professionals (MoveUp).

We are committed to a dynamic internal culture where our people love what they do and feel motivated to keep things moving – for customers, for their colleagues and as part of their own growth and development.

At CNS we offer an environment that fosters personal and professional achievement.

We reward talent and support employees to help reach their career goals through an internal training and mentoring program.

Our rewards package includes attractive benefits with a generous pension plan, work/life balance, opportunities to learn and the chance to make a difference working for a worldwide industry leader.

About the role As a Unit Claims Manager in our Property Claims department, you will lead and develop a high performing unionized team of property and casualty adjusters.

You will play an integral role by maintaining a legendary customer focused approach while advising on solutions for internal and external sources.

You will provide technical expertise and leadership to ensure efficient work processes are achieved.

This role reports to the Branch Director – CNS Claims and Underwriting and is based out of Vancouver.

This role will give you the chance to: Participate in the development and execution of business goals and manage operations to achieve key business goals.

Develop, recommend and implement management and/or organizational initiatives to support company strategies including process/technology improvements.

Drive results by implementing appropriate performance expectations and management through effectively coaching and mentoring employees.

Provide coaching on technical and professional skills for your team and facilitate continuous learning by building robust development plans for your employees.

Play a key and active role in the selection process and hiring of employees who will deliver a legendary level of service.

Act in a consultative and advisory capacity on claims matters such as, policy interpretation and settlement negotiation to help resolve claims-related issues.

Liaise with other claims experts on technical and administrative issues.

Maintain productive business relationships and effective communication with other claims teams, underwriting and vendors.

Provide effective leadership by continuously keeping staff informed of changes or new directions and share responsibility for the overall productivity and engagement of team members.

Participate in other projects and initiatives as required.

Qualifications 5 years of complex property claims experience Casualty experience is an asset Ability to effectivity organize and manage multiple initiatives in a fast-paced environment Independent ability to manage and engage remote employees and drive business results Excellent analytical skills to review policy, legal and regulatory interpretation and implementation Superior problem-solving skills with the ability to drive change and implement innovative solutions Outstanding communication and interpersonal skills with all levels of staff.

Committed to self-development (i.e.

– CIP participation).

Closing Statement We are an Equal Opportunity Employer At Intact, our values guide everything that we do.

We celebrate our differences and appreciate our similarities.

That’s why we are committed to building an inclusive and inspiring environment for all employees.

If you need a specific accommodation during the recruitment process, please let us know and we will be happy to provide.

Background Checks Before receiving a job offer, you may be asked to consent to a background check if it’s a requirement for the role.

This may include: verifying work references, validating education and credentials, employment verification, identity checks, reviewing credit reports, as well as criminal and driving record checks.

Internal Candidates For internal candidates, you can apply for a posted position if you have been in your current position for at least 12 months and are performing at a satisfactory level.

Please note we may have identified other internal candidates through our Employee Development Program, and that the selection process may also be opened to external applicants.

Flexible Work Arrangements Right now, we support 100% remote work, if your role permits.

We anticipate that in November, we’ll be moving to a hybrid approach which gives us the best of both worlds – a mix of home and in-office workdays.

This posting closes on September 15, 2021 at 11:59PM EST.

Referral Bonus This role is eligible for employee referral bonus.

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