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Customer Service Representative – French/English

Randstad

This is a Contract position in Burlington, ON posted October 31, 2020.

Bilingual Customer Service Representative
– French/English in Burlington Would you love the opportunity to work for a market leader in power generation equipment?

Do you enjoy supporting customers and problem solving?

Do you excel at providing excellent customer service?

Are you fluent in English and French and interested in speaking with customers around all of North America?

Then we have an amazing opportunity for you We are looking for outgoing and well-spoken Bilingual Customer Service Representative
– French/English for a temporary to permanent position in Burlington.

The successful candidate will be working with an established, well-known power generating equipment company.

The ideal candidates will have past experience working within a customer service department or call center.

Daily tasks will include handling inbound calls from customers, data entry, assisting with technical support and troubleshooting.

Small engine product knowledge and technical background would be an asset.

The successful candidate will join a fun, energetic team that works hard and plays hard.

If you are interested in hearing more, please apply online at Randstad.ca Job Duties
– Providing bilingual customer service over the phone and email (English and French)
– Handling inbound calls from customers
– Helping customers with inquiries related to product knowledge
– Assisting customers ensuring first call resolution as a main priority
– Providing technical and troubleshooting support
– Ensuring company standards are being met or exceeded
– Other duties as needed Advantages
– Temporary to Permanent position
– Thursday
– Monday off Tuesday
– Wednesday
– Weekday hours 9:00 am
– 5:30 pm / Weekend hours 11:00 am
– 7:30 pm
– Hourly Pay: $22
– Great Burlington Location
– Training Provided
– Supportive manager with an open door policy
– Fun, energetic team members
– Business casual dress code
– Team working environment
– Working for an established, well-known company
– Free Parking Qualifications
– 3-5 years of experience working within a customer service position
– Must be Bilingual
– French/English
– Experience problem solving skills
– Must have excellent verbal and written communication skills
– Knowledge of Outlook, Word and Excel required
– Must be able to work within a team environment How to Apply?

Apply online at Randstad.ca today Heather, Chanel Phone Number: 905.637.5366 Fax Number: 905.849.0585 Randstad Canada Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada.

As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.