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Collections Agent


This is a Contract position in Vaughan, ON posted March 26, 2021.

TalentWorld is looking for a Collections Agent for our leading banking client in Saint John .

This is a 4-month opportunity with the possibility of extension.

The team is looking for someone who has great interpersonal skills as well as an individual who thrives in a dynamic, and fast-paced environment The Collections Agent must have a clear credit check and a clear criminal background check .

Collections Agent Job Responsibilities: Answer internal inbound calls regarding billing and payment inquiries from the Sales and Service Team Calls often require the ability to troubleshoot by evaluating payment history and reviewing online invoices Processes all payments, refunds and collections for Banking Client Insurance Processes include creating and validating delinquency letters, preparing registered letters and outbound calls to customers to reschedule payments.

Refunds or credits to clients may be system issued or by cheque Transnational work is typically distributed via email or shared folders Required to retrieve, complete and track all daily work activities Collections Agent Job Qualifications: Able to communicate with clients (written and verbal communication skills) is required Attention to detail
– verifying amounts for clients Flexible
– open to change Phone experience
– in any industry, 1 years Customer service experience Able to handle difficult conversations Comfortable working with numbers, some Accounting experience is an asset Bilingual is an asset (English and French) is an asset Employment Conditions: Pay: $19.81/hour Location: Saint John , NB Duration: 4 months with possible extension Hours of Work: 35 hours per week, Monday to Friday could be assigned between 8am to 11pm, Saturdays could be assigned between 9am to 5pm, flexible time Start: Target is April 12th About TalentWorld TalentWorld is an equal-opportunity employer and we are proud to offer jobs in environments where diversity is embraced.

We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status (race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, disability or any other protected status).

TalentWorld is a full-service recruitment and staffing agency and offers quality contract, temporary, temporary-to-permanent and permanent jobs from some of Canada’s top companies.

TalentWorld recruiters know how to match candidates to the right positions in stimulating fields and industries such as: customer service and sales, administrative support, information technologies, accounting and banking, call center, industrial, logistics and others.

Our experienced recruiters will meet all considered candidates to ensure the best match possible.

TalentWorld is dedicated to finding the best jobs for our talented candidates.